Question 1

Do you translated personal translations such as birth certificates?

Accepted Answer

Unfortunately we do not. For business and corporate content, we offer various options of professional translation services including globalization solutions for documents, websites, presentations, training, videos and more. What you can expect: Guaranteed content accuracy, Consistent terminology in regards to translation and localization, High-quality screened resources with demonstrated expertise in your industry /professional-translation-services

Question 2

What kinds of companies do you work with?

Accepted Answer

Andovar is a global leader in enterprise translation services and content localization for digital media. We help enterprise companies, games developers, eLearning, HR & training, marketing, entertainment media, software developers, e-commerce, and other types of organizations produce global content adapted for international audiences. Our mission is to provide solutions for complex localization projects to facilitate our client companies’ seamless international growth. Andovar's Enterprise Translation and Localization Services includes: Enterprise terminology management, High-volume translation automation solutions, Turnkey solutions across all content types in over 80 languages, Translation Management System, Integration (via API and connectors), MQM Quality assurance, Round the clock customer service and support, Dedicated Account Manager, Strategy consultation /enterprise-localization

Question 3

Do you translate or do you adapt/localize?

Accepted Answer

We do both. Primarily used for marketing; transcreation and adaptation define true localization, adapting the content to resonate in the target market in ways not possible with word-for-word translation. Components can include: Ensuring culturally relevant imagery and emojis, Updating links to be sure they go to a landing page that is appropriate for a particular geography, Considering the meaning of colors in a different culture, Ensuring idioms make sense in the target culture, Knowing whether you can use an informal tone to speak to a target audience, Reworking a slogan or product name to render it culturally appropriate, Understanding what causes people to have specific emotions in each culture, such as happiness, sadness, and laughter /transcreation-adaptation

Question 4

What is Multidimensional Quality Metrics (MQM)?

Accepted Answer

Advanced quality assessment and measurement by pre-defined metrics by content type, MQM's customizable LQA profiles allow our clients to tailor the severity and types of errors flagged, and the ability to implement pass/fail thresholds in line with their quality standards. Our QA system applies MQM in a wide variety of content localization projects, such as multimedia marketing campaigns, SEO web content, customer support, technical documentation, product descriptions, promotional materials, and more to increase accuracy, fluency, speed, and cost savings for enterprise clients.   /translation-quality-management

Question 5

Does Andovar use Large Language Models in translation workflows?

Accepted Answer

Large language models (LLMs) have revolutionized the way we approach automated translation and quality assurance (QA). By leveraging vast amounts of language data and deep learning techniques, LLMs can improve the output of machine translation systems and enable automated QA, complementing human QA processes.  These powerful models enable our team at Andovar to significantly increase efficiency and productivity by performing translations and QA checks at an unprecedented scale. The advanced algorithms used by LLMs allow us to provide translations that are more accurate, consistent, and nuanced than ever before.  Automated QA checks performed by LLM-powered tools ensure that every translation adheres to our strict quality standards. By using LLM-based QA tools alongside human QA checks, we are able to identify and rectify any errors or inconsistencies in the translation process quickly and efficiently, further improving the quality of our translations.  Large language models play a crucial role in our translation and QA processes. They enable us to increase efficiency and productivity while providing translations that are of the highest quality. With their assistance, we are able to ensure that our clients' messages are effectively communicated across cultures and languages.   https://blog.andovar.com/large-language-models-101

Question 6

How do I order translation & Localization Services?

Accepted Answer

Contact us via our web form:  Our team will provide an in-depth consultation to set a precise plan of the best way to execute your translation & localization project effectively.,  Ready, Set, Launch:  Once you are satisfied with the plan, your assigned project manager will be there to assist you with your translation & localization project. He/she prepares, supervises, and manages all the processes related to your project, from kick-off through to delivery and billing. He/she does not translate or localize documents but is responsible for the final check and makes sure that your project is always delivered on time.,  Quality Assurance & Delivery:  Before delivery, the project will undergo multiple strict quality assurance steps to ensure it meets your expectations.

Question 7

What if I am not satisfied with the translation and localization services?

Accepted Answer

We are confident in our quality. However, in case the translation and localization does not meet your expectations, we provide free revisions within 30 days of delivery. Simply explain what the issues are along with some examples, and our translators will update the translations and redeliver. We value your comfort and peace of mind.

Question 8

Do you use human translators or machine translation?

Accepted Answer

We have options available for both human and AI-driven translation; we offer various innovative solutions based on volume, budget, urgency and the nature of the content.   Book a meeting  to find out how we can best approach your content!

Question 9

Are your translators native to the languages that they translate?

Accepted Answer

Yes, our global translator network consists of over 5,000 native translators, editors and terminologists. Whatever your needs, we’ve got qualified people with the relevant subject matter expertise in countries around the world.

Question 10

What industries do you support?

Accepted Answer

Andovar is a leading translation & localization provider with over 40 areas of expertise. Some of the industries we specialize in include:  eLearning & HR, Ecommerce, Software, Travel hospitality, Gaming, Broadcast media, Marketing & advertising, Apps, Finance   Just let us know how we can help you!

Question 11

How long does it take to deliver a professional translation/localization?

Accepted Answer

We estimate the turnaround time based on total word count analysis and complexity of the content.   Typically, our non-rush turnarounds for translation & localization services are approximately as follows:   – up to 500 words – under 10 hours,   – 1,000 to 2,000 words – under 36 hours,   – over 2,000 words – at least 1,500 words per day.   If you are in a rush and in urgent need of translation & localization services, just contact us, and our Account Manager will find the right solution for you.

Translation & Localization Services

Connect with customers in their language. Andovar localization services address all major content types, so you can resonate across channels.

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Intro

Grow Your Global Audience
with Professional Localization & Translation Services

What we localize

A One-Stop Translation & Localization Solution for Any Multilingual Campaign

Software

Websites & Ecommerce

Video

Games

eLearning

Documents

Marketing Content

Mobile Apps